Field Service Engineer
Athens, GR
A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.
Our teams working across our digital transformation and information technology areas are literally changing healthcare through technology. Their various expertises are serving innovations for patients and business. Development of new solutions (hardware and software) as well as building qualitative data and insights contribute to the constant improvement of public health.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.
Primary Purpose and Overall Objective of the Job:
Technical support of bMx’s instruments through: (Preventive Maintenance, Curative Maintenance), Guarantee towards our customers about the good functioning of our equipment, Support customer by phone for prompt response, Management of individual spare parts inventory, Cover Instruments install base in the area of his accountability, Establish P.M. Contracts in the area of his accountability, Achieve the yearly indicators of the department and strongly support the pillars of BioMerieux.
Main Accountabilities:
- Installation / Un-installation instruments
- Troubleshooting instruments (visit or over phone or by tele-maintenance)
- Maintenance placed instruments and instruments under contract
- Provide the customers with technical information and services related to our instruments. (e.g. Remote access )
- Good spare parts handling. (Order planning / using)
- Reporting to the SE manager.(feedback)
- Complains handling and anaging.
Who are you ?
- Experience in biomedical applications
- Engineering degree
- Able to use and work with tools and hardware
- Computer skills
- Communication skills. Able to work as a part of a team
- Planning skills
bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.