Sales Manager, Direct Channel - Thailand

Who We Are:-

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. Our entrepreneurial adventure, begun over a century ago, is driven by an unrelenting commitment to improve public health worldwide.

Since 1963, we've been paving the way in the field of in vitro diagnostics and have contributed greatly to improving public health and making the world a healthier place. The solutions that our teams imagine, develop and manufacture are key to enable healthcare professionals and industry players to make confident decisions to improve patient outcome and ensure consumer safety.

It is today present in 44 countries, serves more than 160 countries with the support of a large network of distributors, and supported by more than 13,000 employees worldwide.

Main Responsibilities:

• Setting day-to-day operational objectives for team.
• Problems faced may be difficult but typically are not complex.
• Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
• Manage customer relationships within a defined territory and act as the primary contact for assigned accounts.
• Gather and validate customer requirements, escalating complex needs to higher management when required.
• Develop and execute account plans, and collaboration with the team adopting the company methodology.
• Coordinate with internal teams to ensure timely delivery of products, services, and support to customers.
• Track account performance and provide regular updates on progress, risks, and immediate corrective actions.
• Guide team members in daily activities to ensure consistency with policies, practices, and customer expectations.

Communication & Influence:

• Convince external parties to bioMerieux through persuasion and change management techniques, where strong interest exists to accept new concepts, practices, and approaches.

Innovation:

• Identify problems and update or modify working methods in own role without the benefit of defined procedures to improve efficency or quality as part of day-to-day activities. Problems and issues may be only vaguely defined and require understanding and consideration of other disciplines and job areas.

Experience and Qualitifcations:

• Scientific or business degree.
• Minimum 3 years sales experience in managing a team, preferably in microbiology or microbiological environment.
• Previous track record in animating local sales forces
• International experience is a must with a good knowledge of the countries area.
• Possesses a broad understanding of account management principles, with growing expertise in maintaining customer relationships, tracking sales trends, and identifying growth opportunities.
• Demonstrates developing skills in supporting account strategies and resolving client challenges to enhance customer satisfaction.
• Very good negotiation & communication skills. Sales results oriented
• Ability to work in a matrix environment with cross cultural flexibility
• Frequent travels in the local area/country.