Clinical Education-Implementation Manager (CEM/CIM)

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.

We are looking for a Clinical Implementation Manager who will work and grow within the Commercial Sales team, reporting to the Business Manager and working with the Account Managers.

This position will be based in North England, Scotland, and Ireland with travel expected 50% of the time.

What will your responsibilities be within bioMérieux?

Act as a clinical resource to demonstrate and promote the clinical value of bioMérieux products and solutions to physicians & other healthcare providers by supporting their implementation within the hospital or healthcare environment, in order to improve patient outcomes, provide real-world evidence, educate, and promote demand & prescription.

Your main responsibilities will be

• Support the commercialization of diagnostic tests and solutions, and actively contribute to reaching our company sales goals by providing clinical expertise necessary to promote their adoption and use while working with the sales and marketing teams
• Demonstrate the clinical and economic value of our high medical value products and solutions by providing education to physicians-nurses-pharmacy staff & other healthcare providers, and performing clinical presentations in relevant hospital departments and at pertinent medical events
• Enable our customers in fully utilizing the clinical potential of our products & identify and formulate clinical case studies
• Work with internal stakeholders (such as the Account Manager) to assist implementation of our products and protocols to maximise our product utility
• Follow up qualified leads and convert these into buying and prescribing customers by visiting Clinicians and the C-Suite
• Assist in field based activities of bioMérieux teams and clinical knowledge: business workforce training, report satisfaction & needs & market trends, assist in executing a retention plan at critical accounts, and cooperate with Marketing representatives and Medical Affairs
• Analyse strategic decision makers in the hospital and understand customer needs to target and grow sales
• Lead development of clinician network and other relevant HCPs, and capitalize on relationship opportunities for cross selling bioMérieux products & services
• Participate in local and/or regional and/or National educational and promotional initiatives (e.g. trade shows and congresses, symposia and other medical events)
• Support the operational aspects of clinical studies which demonstrate the value of our products and solutions through real-world evidence

Who are you?

• Strong clinical and scientific background, with degree in Medicine, Nursing, Pharmacy, or related healthcare field is essential. Additional post-graduate Scientific, Health Economics, and/or Business-related degree is highly desirable
• Proven relevant industry experience is essential (in a Clinical Implementation Manager or similar role)
• Additionally, demonstrated knowledge or experience in Market Access, HEOR, and Sales (gained from consulting or the pharmaceutical/biotech industry) is desirable
• Large network of relevant clinicians (such as ICU, paediatricians, Emergency Department), and proven experience in building stakeholder networks
• Familiarity with infectious disease diagnosis, laboratory workflow, treatment, clinical microbiology or methods is essential. Area knowledge should include at least one of the following: respiratory conditions, pneumonia, meningitis encephalitis, antimicrobial resistance and stewardship, sepsis
• Experience and/or knowledge in emergency or critical care along with a solid professional reputation for interacting productively with these HCPs in the field
• Proven experience of working with a sales team; knowledge-sharing, supporting, and helping develop sales strategy is desirable
• Emotionally intelligent, customer-focused, results-oriented, and strong analytical and decision making skills
• Product knowledge and ability to develop scientific communication, stakeholder meetings, and promotional initiatives
• Proactive approach with proven ability to take initiative and work both independently and as part of a multidisciplinary team
• Excellent oral and written communication skills

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.