Inside Sales Specialist
Basingstoke, GB
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.
Reporting directly to the Industry Sales Manager, we are looking for an Inside Sales Specialist who will be responsible for selling bioMerieux products and/or services and work in close collaboration with our field based Account Managers to achieve commercial targets.
The Inside Sales Specialist will reach business targets through excellent sales support and communications skills and may be required perform customer site visits on occasion. This individual will also develop his or her phone-based revenue generation through the creation and management of customer leads, initiation of prospect calls, and establishment of rapport with existing and potential customers to act as a key contributor to meet revenue goals.
What will your responsibilities be at bioMerieux?
Work in close collaboration with Business and Account Managers to exceed territory growth, revenue targets and commercial departmental priorities.
- Management and tracking of all leads (Cold/Warm/Hot) from various external lead sources in collaboration with Digital and Communication department.
- Manage ad-hoc and annual consumable quotation generation and renewals for CVM D customers.
- Assist Field Based Account Managers with preparation and processing of internal documentational requirements eg – IOF , New Account Set- Up, potentially including basic proposals, different types of agreements (quality, agreements, surveys from customers).
- Assist Field Based Account Managers with internal process and act as cross department liaison for query handling and activity as required. (BioMérieux + onboarding, customer calls for internal event invitation)
- Make cold calls to food and pharma customers based on market research investigation and liaising with Field Based Account Managers where follow-up is required. (calls-to-action, dates, complete profile information, sources, etc.using the CRM (logged calls, contact details, update follow-up)
- Identify decision makers within targeted leads to begin sales process. Ability to ask questions to determine customer needs and match associated product features and benefits to the customer’s requirements.
- Maximize CRM use: Quality monitoring and facilitating update/cleansing, mailing list cleansing, report generation for S&M, monitoring competitor asset drive etc.
- Perform other job duties as required. (i.e: Sales internal event coordination)
Who are you?
You will have a degree in Marketing, Microbiology or another related science or equivalent education/experience and 1-3 years of experience coordinating and managing projects.
We are looking for someone who has knowledge of bioMerieux product lines such as ID/AST, blood culture and Immunology/Molecular.
You will have strong written and verbal communication skills, the ability to build and maintain lasting customer relationships and be proficient in Microsoft Office Suite. Experience with Customer Relationship Management Software is preferred but not essential.
bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.