Field Application Specialist & Vigilance back-up

bioMérieux Hungaria Kft.

Field Application Specialist & Vigilance back-up

We look for the following position in bioMérieux Hungária

Field Application Specialist for IVD field for Hungary

Requirements:

• Education: Bachelor or Master degree in biology, microbiology or medical technology
• Good knowledge of lab environment
• At least 2 years experience in biology / microbiology field

• Windows OS, MS Office, basic IT skills
• Experience on CRM reporting
• Good ability for communication, team work and organization, networking within and outside the company
• Customer and solution orientation
• Training and coaching capabilities
• Willingness to travel, 2-3 days a week in territory of Hungary
• Fluent Hungarian and English
• Place of residence Budapest or around

Responsibilities:

• Coordinate and provide consulting, product training and support on bioMérieux solutions
• Answer internal and external customer questions and complaints and ensure compliance with regulatory through timely and accurate documentation in CRM application
• Provide consistent follow up to ensure customer satisfaction and meet KPI´s
• Be the interface between customers, Quality & Regulatory Affairs Managers and Authorities concerning vigilance processes (FSCA, FCA…) ensuring the follow up and documentation of these processes
• Develop and retain business, strengthen customer relation ship
• Make organizational recommendations around bioMérieux devices in order to optimize workflow, address 3 dimensions: technical, quality and productivity

We offer:

• Attractive salary package with annual bonus, 13th salary
• Company car, notebook, iPad, mobile phone
• Permanent full-time employment position
• Benefit package: Benefit card including medical services, pension / private life insurance, employee shares program, seniority jubilee awards, possibility to take part in local and regional charity actions                                                                                                                                
• Package induction training, opportunities to develop and improve the qualification in the country and abroad
• International company environment , high standards confirmed by Top Employer Institute by regional certificate
• Cooperation within the countries in region - Central Europe Cluster
• Working in company which help to save health and lives
• Office in city center in modern office
• Possibility of home office days

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.