IS - Service Now & bioAccess Platform Manager

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 46 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.

We’re looking for a Platform Manager – ServiceNow and bioAccess (SailPoint) within Global Information Systems – IS Solutions team based in Craponne.

What will be your mission within bioMérieux ?

• Define vision, strategy, roadmap, governance, and evolution of both platforms while working with colleagues across the globe.
• Collaborate with Business Product Owners, IAM, Cybersecurity, Architecture, Compliance, Service Management, regional teams, and technology partners to turn business needs into secure, scalable, and user-friendly solutions.
• Shape the global strategy and roadmap for two strategic enterprise platforms.
• Drive automation across ITSM, ITOM, HRSD, Identity Governance and Administration, and access lifecycle services.
• Help simplify and improve the employee experience through better workflows and integrations.
• Work with a truly global and diverse team across business, technology, security, and regional organizations.
• Lead continuous improvement, platform modernization, integration, upgrades, and new capabilities.
• Build strong expertise across ServiceNow, SailPoint/IAM, cybersecurity, automation, architecture, governance, and digital employee experience.

Who are you?

• 7+ years of experience in enterprise technology platforms, ideally with strong expertise in ServiceNow and IAM/IGA, including SailPoint IdentityIQ.
• Strong ServiceNow expertise across configuration, automation, scripting, integrations, data & analytics, and platform health, with exposure to ITAM, CSM, GRC/IRM, SPM or AI/ML considered a plus.
• Solid IAM/IGA knowledge, including provisioning, SSO, MFA, SAML, OAuth/OIDC, RBAC, segregation of duties and access reviews, ideally with experience integrating identity services into ServiceNow workflows.
• Working knowledge of JavaScript, Java, BeanShell, Python and/or PowerShell, combined with knowledge of ITIL, Agile delivery, release management and service performance.
• Strategic and collaborative leader with strong analytical thinking, communication and stakeholder management skills, able to influence and lead effectively in a global, matrixed environment.
• Fluent in French and English
• ServiceNow CSA certification expected, with relevant CIS certifications highly valued.

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.