IS Technical Analyst - M365 Expert - F/M

A world leader in the field of in vitro diagnostics for more than 60 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.

Our teams working across our digital transformation and information technology areas are literally changing healthcare through technology. Their various expertises are serving innovations for patients and business. Development of new solutions (hardware and software) as well as building qualitative data and insights contribute to the constant improvement of public health.

Come and join a family-owned global company with a long-term vision, and a human-centered culture.

We are looking for a M365 Expert who will work and grow within the IS Infrastructure department and will report to the Workplace Technologies Domain Manager within a global team of 16 co-workers.

What will be your responsibilities within bioMérieux ?

• To ensure the day-to-day administration of the Office 365 platform's infrastructure and to maintain it in operational conditions.
• Collaborating with global teams to define, configure and support Microsoft Endpoint Configuration Management (Intune).
• Define and develop M365 strategies and Standard Operating Procedures (SOPs) in accordance with group standards.
• Configure, maintain and troubleshoot Exchange services. Develop and document an operations manual for it, adhering to defined policies.
• Incident and problem management: will provide expertise for complex incidents and problems, escalation point for L1 and L2, interface with Microsoft Support and various partners. Provide a senior-level of support for L2 teams.
• Participate in projects to evolve or implement the new features of the Office 365 platform.
• Day-to-day operation issues, Service Requests, and project tasks related to messaging infrastructure.
• Produce detailed and accurate technical documentation.

Who are you?

• Bachelor’s degree in information technology, computer science, or a related field. A master’s degree is preferred.

• At least 5 years of experience in a similar position, with expertise in the Microsoft environment:
  • Microsoft Office 365 (Teams, SharePoint, Copilot …)
  • Active Directory and Entra ID
  • Microsoft Endpoint Configuration Management (Intune)
  • Azure AD connect
  • Advanced knowledge of PowerShell cmdlet and scripting (development and optimization)
  • Microsoft Defender for O365 & MDE

• Ability to navigate in an international context.
• Strong technical and problem-solving spirit.
• ITIL® V4 certifications would be a plus.
• Fluent in English, French would be a plus.

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.