Field Application Specialist

A world leader in the field of in vitro diagnostics for more than 60 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.

Our teams working across our digital transformation and information technology areas are literally changing healthcare through technology. Their various expertises are serving innovations for patients and business. Development of new solutions (hardware and software) as well as building qualitative data and insights contribute to the constant improvement of public health.

Come and join a family-owned global company with a long-term vision, and a human-centered culture.

We are searching for a

Field Application Specialist (m/f/d)

for our clinical business unit, with a focus on microbiological and molecular biological infection diagnostics.

Region: DACH with a focus on Switzerland

What are your responsibilities?

• You will advise and support customers on-site, conduct customer training sessions, and serve as the primary contact for all application-related queries.

• You will implement, configure, and update our systems and assist in adapting customer laboratory routines to new processes.

• In case of issues or error messages, you will use your knowledge, experience, and network of colleagues to resolve them as quickly as possible (i.e. troubleshooting).

• You will work closely with the Sales, Technical, and other internal departments.

Who are you?

• You have in-depth knowledge in microbiology and/or molecular biology.

• You hold a degree as a Biomedical Analyst, Biological Laboratory Technician, or in Biology, Medicine (human/veterinary), or Diagnostics.

• You have experience working in a diagnostic laboratory, ideally with bioMérieux equipment.

• You can quickly learn new software and ideally have basic knowledge of networking technologies.

• Empathy, a confident presence, and strong communication skills make a strong networker.

• You can plan your work independently and responsibly.

• You are fluent in English and able to follow English-language training; daily customer communication is in German and/or French, and Italian is a plus for our clients in Ticino (native-level proficiency in German or French required).

• A valid driver’s license is required.

• Field service experience is an advantage but not a must.

Why should you join us?

We are a family-run, international and innovative company with a corporate culture that puts people first. We are continuously working on our long-term vision in serving public health, offering experiences that bring together talents from different backgrounds and creates an environment to personally grow every day.

These are the benefits we offer you:

• Strong attention to your development, including in-house Mérieux University training.
• Flexible working time models tailored to your individual needs, mobile working, pension scheme.
• Attractive social benefits package..
• Company car, also for personal use

Improving global health – this is our mission, which gives real meaning to every role in our company.

We look forward to receiving your application!