Intership BAC+4/5 - Sales Enablement Platform Support & Optimization

A global player in the field of in vitro diagnostics for over 60 years, bioMérieux offers diagnostic solutions that determine the origin of a disease or contamination to improve patient health and ensure consumer safety.

Joining bioMérieux means choosing a family-owned and humanistic company, driven by a long-term vision, serving public health worldwide.

Each intern or work-study student is supported by an experienced and trained mentor. He or she receives guidance and evaluation to help them progress and prepare for professional life.

The intern will support the Digital Solutions for Commerce team in managing and enhancing the Showpad platform. The role combines operational support, user experience improvement, and data-driven analysis to ensure the platform delivers maximum value to internal and external users.

What is your role at bioMérieux?

Platform Support

• Create and manage user accounts with precision and structured data handling.
• Investigate and resolve support tickets, identifying bugs or functional limitations.
• Update onboarding flows and help center content with clear, pedagogical support materials.

Impact Analysis

• Build dashboards to monitor platform usage and identify areas for optimization.
• Process and visualize data to support decision-making and improve user experience.

Content & Admin Tasks

• Contribute to Showpad content management (documents, videos, product sheets).
• Collaborate with marketing and digital teams to align platform content with business needs.

Who are you?

• You are preparing for a four- or five-year degree and are enrolled in a programme leading to a degree in digital product management and/or information technology, or enrolled in a programme leading to a degree in digital marketing, data analysis, communications or a related field.
• Previous experience in an internship or university project in the field of digital tools, marketing platforms or data visualisation is a plus.
• A good command of Excel, Tableau or equivalent data tools is expected.
• Good knowledge of content management tools or sales support platforms is desirable.
• Strong written and oral communication skills in English are essential. Fluency in French and Spanish is an asset.

Internship location: Marcy l'Etoile

Duration: 6 months