Executive - Sales Operations

About Us

At bioMérieux, we have been dedicated to making the world a healthier place for nearly 60 years. Throughout our global presence, we have continuously imagined and developed innovative diagnostic solutions to enhance the health of patients and consumers.

As a family-owned company, bioMérieux has evolved into a world leader in the field of in vitro diagnostics. Our entrepreneurial journey, which began over a century ago, is fueled by an unwavering commitment to improve public health on a global scale and contribute to a healthier world.

bioMerieux India

We are proud to be a 100% subsidiary of bioMérieux SA, based in Marcy L'Etoile, France, and have been serving the Indian market for over 25 years. With our comprehensive diagnostic solutions in clinical microbiology, immunology, molecular biology, and industrial microbiology, we cater to over 5000+ customers. Our offerings provide essential information to healthcare professionals and industry players, addressing critical areas such as antimicrobial resistance, sepsis, acute care syndromic approaches, and food safety. Through these efforts, we aim to protect the health of patients and consumers.

By joining bioMérieux, you become a part of an innovati

ve company with a long-term vision, deeply committed to serving public health. Our corporate culture emphasizes a humanistic approach, and we are driven by a pioneering spirit.
We seek candidates who are motivated to invest in themselves, contribute to future projects, and be part of a collective adventure led by a pioneering spirit. Join us as we work towards a healthier future for all.

Position Sales Operation – Executive/Sr. Executive
Education: Graduate/Post Graduate (Any stream)
Experience: 3-5 years relevant experience.
Location: New Delhi
Reporting to: Sales Operation - Manager

Primary Purpose and Overall Objective of the Job:

As a Sales Operations Specialist, your primary responsibility will be to ensure the smooth functioning of sales processes by meticulously managing customer documentation, creation & overseeing new customer IDs, verifying price hierarchies, and maintaining accurate master data in SAP. Your role will be instrumental in enhancing the efficiency and effectiveness of the sales team's operations,

Price Master Data Management:

• Price Update in SAP, and Validating the Dealer discount%
• Conduct regular audits to identify discrepancies and promptly address any pricing issues or inconsistencies.
Customer Onboarding & Master Data Management in SAP
• Management of customer database in SAP, Facilitate the creation of new customer IDs in accordance with established protocols and procedures, updating & validating existing records
• Validate the New Customer Creation request / New Orders & Pricing to onboard the new customer.
Collection Management & follow-up:
•Initiate timely communication with customers to remind them of overdue payments.
•Respond promptly to customer inquiries regarding outstanding balances and payment schedules.
•Establish rapport with customers to encourage timely payments and resolve disputes amicably.
• Monitor aging reports to identify overdue accounts and prioritize collection efforts.
• Escalate unresolved issues or delinquent accounts to management as necessary.
• Ledger Reconciliation / Querry resolution to customer

Collaboration & Sales Coordination
• Cross-Functional Collaboration: Partner with Sales, Finance, and other teams to manage the operations and follow the solution-oriented approach.
• Sales Support : First point of contact for regional business team, to provide the solution & information needed day to day basis.

Skills and Qualifications:
• Bachelor's degree in Business Administration, B.Com ,Operations Management, or a related field.
• Proven experience in sales operations, customer service, or a similar role.
• Proficiency in SAP or other ERP systems preferred.
• Proficiency in MS Excel
• Strong attention to detail and analytical skills.
• Excellent communication and interpersonal abilities.
• Problem solving skills