Title:                                       Human Resource Specialist 

Reporting to:                          Human Resource Director

Location:                                Delhi, India

Workplace Health & Safety:    bioMérieux has an obligation to ensure the Health and Safety of each employee in the workplace.  All employees have a responsibility to follow safe working practices and to report any safety hazards to their supervisor.

JOB DESCRIPTION

Role Purpose

The India & Neighbouring Market team is on a growth path and to do this we need an engaged and high performing team. To enable this, we are looking for an Assistant Manager, Human Resources— a passionate team member who believes in working closely with business, understanding issues on the ground and analysing metrics that help the HR function be efficient and effective.

If you believe that HR is strong enabler for the business, if you are motivated by helping team members and excited about data analytics, this is the role for you.

A key member of the India & Neighbouring Market HR team, responsible for HR Partnering with contract team members / Temps within the India organization, ensuring efficient and smooth day to day HR Operational support for customer facing teams and HR Analytics for India metrics. This role works closely with the remote based customer facing teams, providing timely support related to their queries around HR systems and processes and works on data analytics for decision making.

Key Responsibilities

1. HR Business Partner for Contract Roles

• Lead the end-to-end HR process for contractuals / temps (approx. 100 in number) including but not limited to timely hiring, interviews, payroll processing, engagement, training, performance management and contract renewal.
• Responsible for Induction for all contract roles as per 30-60-90 plan and doing check-ins for smooth onboarding including HR system processes and IT related tasks.
• Ensure adherence to local labour laws related to contractual workforce by working closely with the vendors and ensuring contractor compliance.
• Connect with the customer facing contract team members, understand their challenges, propose solutions and work on continuous improvement. Joint field working to understand ground issues, implement and improve policies and programs for contractual staff.
• Release quarterly incentive payouts by working closely with managers, finance, sales operations teams to ensure timely and accurate payouts.
• Help the L&D team with training requirements for contractual workforce and implementation of their training curriculum.
• Capability matrix for contractuals in customer facing roles, including Check & Sell scores, adherence to training calendar and keeping data audit ready.
• Tier 1 Support in new Service Delivery Model for contract staff queries.

2. HR Data Analytics & Metrics

• Publish key HR metrics for the month and quarter and publish to business stakeholders.
• Consolidate local HR reports / trackers like Full & Final, Background verification, Exit tracker, Confirmation tracker, Induction tracker, Reward penetration, and draw insights on areas of improvement in quarterly reporting.
• Work on automated reporting for metrics important for driving local HR priorities aligned to business needs and requirements from the function.
• Automaton to support the function and business. Eg. Automated tool for stakeholder feedback for annual awards, automated forms for performance management for contractual workforce.
• Ongoing Analytics. Eg. C&B to help build a framework for compensation decisions for contract staff, internal compensation benchmarking in absence of Mercer external reports, tracking of contract cost for business and finance for budgeting and report-out.

3. Operational Support for HRBPs & HR Projects / Initiatives

• Help the HRBPs with follow ups where needed – audit of development plans as per 70-20-10, track VoE action plans and drive system updating with managers, any other local initiative support to drive specific projects.
• Provide support for implementation of Trainee Program and take accountability for project milestones linked to their progression including campus hiring, training, performance evaluation, salary increase, ongoing engagement and mentor connects to ensure their engagement and successful transition as FTEs.

Experience & Knowledge Requirements

Essential

• Ability to work with multiple stakeholders, both internal and external
• Understanding of HR metrics and dashboards
• Analytical Skills
• Good understanding of business requirements to provide HRBP support
• Influencing without Authority

Nice to Have

• Exposure to analytics and working on data and metrics.
• Familiarity with HRBP concepts
• Good theoretical knowledge on HR systems and processes
• 1-2 years experience in a global organization with exposure to payroll management, contract administration, analytics and working with business stakeholders.
• Openness to travel

Key Behaviours

• Analytical & Structured: Approaches problems logically, uses data to inform decisions, and creates clear documentation and standards.
• Solutions-Oriented: Understands problems and proposed best solutions keeping both employee and organization interests in mind.
• Collaborative Influencer: Builds trusted relationships, facilitates alignment across HR and business stakeholders, and navigates ambiguity constructively.
• Detail-Oriented with Governance Discipline: Ensures accuracy, consistency, and ability to execute repetitive tasks with efficiency.
• Continuous Learner: Has a growth mindset and not afraid to take risks or propose diverse ideas for continuous improvement.