Founded in 2014, Mérieux University is the Group's university.

A privileged space for innovation and collaboration, marked by the Institute's humanist and entrepreneurial culture, the University designs and conducts global training programs with high added value for all the Group's entities and customers. It also offers individual and group coaching.

As an educational reference, Mérieux University strives to understand the changes in the businesses and environment of the Group's companies, to anticipate the associated skills and to support the development of employees, both in terms of technical and behavioral aspects.

We are a team of 24 people based in France or in the United State (North Carolina), passionate and committed, with professional teaching skills and expertise in complementary areas of business.

We are committed to creating an optimal work environment that fosters teamwork, emphasizes training and offers international career development opportunities.

The headquarter of Mérieux University is located to the west of Lyon (France) in “le Domaine de Montcelard”, and 4 Regional Hubs are dedicated to our international sessions (China, USA, Shanghai, France).

Overall Objective of the Job:

Be responsible for the execution of commercial enablers tools (CRM) and Commercial  Excellence projects across ASEAN. You will have as principal task to actively support ASEAN countries in building effective sales processes, drive changes and continuous improvement to increase bioMerieux business impact in both direct and indirect market.

Main Accountabilities:

• Be the key person for local sales teams and distributors in ASEAN to facilitate, execute and follow-up of the roll-out of commercial performance initiatives (CRM, CVM, CPQ, bioMérieux+, etc,)
• Be the CRM champion of ASEAN, gather unmet needs/issues from the countries and escalate to regional/global team for solution or enhancement.
• The go-to person for CRM related sales supports and for maintenance of good data quality in the CRM.    
• Work closely with various functions (Finance, Supply-Chain, IS, Marketing, Quality, Ethics & Compliance, Legal) and Business to ensure optimal coordination of all commercial performance projects.
• Support local countries on relevant CRM dashboard creation
• Promote and monitor the adoption of commercial enablers (CRM, Blue Sheet, Account plan etc), share best practices within ASEAN.
• Extend the commercial enablers initiatives to distributors and actively involve in the deployment of digital transformation project (bioMérieux+)
• Be the trainer for commercial enablers and related tools
• Other tasks based on business needs as assigned by the direct supervisor.

Typical Studies-Experience, Skills and Qualifications:

• Studies-Experience:
  • 5 years and above experience in managing customer relationship management tool (preferably Salesforce).
  • Previous working experience in healthcare industry is preferred.
  • Successful project management experience is highly valued
• Skills and Qualifications:
  • Ability to communicate effectively cross-functionally and in a multi-cultural environment
  • Possess good business acumen
  • Excellent analytical and organizational skills
  • Be proactive and able to get things done in a timely manner
  • Strong in execution and driving change