Sales Back Office Specialist DACH (m/f/d)

As a global leader in the field of in vitro diagnostics, bioMérieux has been developing diagnostic solutions for more than 60 years that help identify the sources of diseases and contamination and thus improve patient care and consumer safety. Do you want to contribute to improving public health with your work? Then become part of our international team. 

For our Sales Back Office, we are looking for an experienced commercial personality who will support our team in the reliable and efficient support of our sales processes and work with us to further develop the cooperation within the DACH region. 

As a Sales Back Office Specialist DACH (m/f/d), you will be an important interface between sales, finance, marketing, other internal departments and our customers. From our location in Warsaw, you will provide support in particular with administrative and coordination tasks for Germany, Austria and Switzerland. In doing so, you will help to standardize processes, clearly design responsibilities and relieve our sales teams in their day-to-day business. 

Your tasks 

• Processing and coordination of customer inquiries in close cooperation with sales colleagues 

• Creation, processing and filing of offers and contract-related documents 

• Administrative and preparatory support for contract processes within the DACH region 

• Coordination of customer price inquiries and customer supplier information 

• Maintenance and management of customer master data as well as sales-relevant documents, especially in the CRM system 

• Collaboration in the coordination and processing of tenders 

• Support in maintaining our CPQ quotation tool in Salesforce 

• Assumption of recurring organizational and administrative tasks for the sales teams in the DACH region 

• Collaboration in the standardization, documentation and continuous improvement of processes within the DACH region 

• Support for automation and optimization initiatives in the sales back office 

• Independent processing of smaller projects and special topics in coordination with the team leader 

What you bring to the table 

• Successfully completed occupational training or a comparable qualification 

• 2-3 years of professional experience in a commercial or administrative position, preferably in a sales support function 

• German at native speaker level and fluent in spoken and written 

• Fluent in written and spoken English 

• Knowledge of French is an advantage 

• Confident handling of Microsoft Office, especially Excel, Word and PowerPoint 

• Experience with a CRM system, ideally Salesforce and SAP 

• Experience with automation tools such as Microsoft Power Automate as well as knowledge of AI-based applications is an advantage 

• Good understanding of commercial processes and sales-related processes 

• A structured, careful and reliable way of working 

• Capability to work remotely and independent 

• Enjoy developing processes and finding pragmatic solutions together with others 

• Strong teamwork and communication skills as well as a service- and customer-oriented mindset 

• Initiative, a sense of responsibility and a hands-on mentality 

• This role requires occasional travel to Germany for meetings, training, and collaboration. 

This is what you can expect from us 

• A versatile job with insight into different sales and business processes within the DACH region 

• A workplace at our Warsaw location with regular presence in the office 

• home office of up to three days per week  

• A structured induction and the opportunity to take responsibility for your own topics 

• Close cooperation with various internal interfaces in an international environment 

• Scope for simplification and further development of processes 

• A wide range of opportunities for professional and personal development, including through Mérieux University 

• Attractive social benefits 

 
Please send CV in ENGLISH language.